At DG Window Services Ltd, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, and safeguard your data.
1. The data we collect
We may collect and process the following information:
- Personal Details: Name, email address, phone number, and address.
- Project Information: Details about your property and your specific requirements for windows, doors, or other services.
- Payment Details: If applicable, for invoicing or processing payments.
- Website Data: Information gathered through cookies or analytics, such as IP addresses and browsing behavior.
2. How we use your information
We use your personal data to:
- Provide quotes and deliver our products and services.
- Respond to enquiries and provide customer support.
- Process payments and send invoices.
- Improve our website and tailor your experience.
3. Sharing your information
We do not sell or rent your personal data to third parties. However, we may share your information:
- With trusted partners or subcontractors who assist in delivering our services.
- When required by law or to comply with legal obligations.
4. Data security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
5. Your rights
You have the right to:
- Request access to the personal data we hold about you.
- Request corrections to inaccurate or incomplete information.
- Request deletion of your data (subject to legal obligations).
- Withdraw consent for marketing communications at any time.
To exercise your rights, please contact us using the details below.
6. Cookies
Our website uses cookies to enhance your browsing experience and analyze site traffic. You can manage your cookie preferences through your browser settings.
7. Retention of data
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
8. Updates to this policy
We may update this Privacy Policy from time to time. Please check back periodically to stay informed of any changes.
9. Contact us
If you have any questions or concerns about this Privacy Policy, please contact us at:
DG Window Services Ltd
Unit 29, Atlantic Business Park,
Hayes Lane, Barry,
CF64 5AB
enquiries@dgwltd.co.uk
01446 420287